WINDOWS & ANDROID
Your workspace, in its own window.
Install the web app from a supported browser. It opens from your desktop or home screen and stays connected to your private workspace.
Browser-controlled installation · internet required CUSTOMER FEEDBACK, IN FOCUSYour customers are talking.
Your customers are talking.
Know what to fix next.
Turn scattered comments into an evidence-linked issue queue. Spot concerning reports, understand recurring requests, and give your small team a clearer next move.
Sign in with ChatGPT for your private workspace. Demo data is fictional.
At your desk or on your phone Illustrative demoFictional Folio workspace
Your private workspace
Fictional sample · no accounts connected
LISTEN. UNDERSTAND. ACT.
FilterProduct issues
See the pattern behind the comments.
!
Possible privacy incident
“I can see another customer’s email.”
Human review required · fictional reportISSUEREPORTSSTATUS
CSV exportFeature request4Open
Bank sync failsBug report2Reviewing
Categories are hard to findUsability feedback3Open
Every issue keeps its supporting reports.
One issue. The whole conversation.
Related reports, together.
Hear the report. Keep the evidence. Make the next move.
A CLEARER WAY THROUGH THE FEEDBACKFrom “same here”
From “same here”
to something your team can act on.
Keep the customer’s words close to the work. TraceDome connects the incoming report, the recurring issue, and the weekly view.
- 01
Bring the feedback together.
Read supported comments and replies in one place, with the original text and source context. Filter by category, source, or what still needs attention.
- 02
Find the issue behind the noise.
Group recurring reports, see the evidence, and give an issue an owner and a status. Keep a single serious report visible even when it isn’t the loudest theme.
- 03
Leave the week with a clear picture.
Review the seven-day digest: active issues, current report counts, and sentiment. Download or share it when you choose.
Feature requestIllustrative demo
CSV export
A recurring request, with the original reports attached.
4 linked reportsOpen
MMorgan Issue owner
Ready for the weekly view.
Issue status, evidence, and counts in one digest.
MAKE ROOM FOR THE IMPORTANT REPORTSome feedback
Some feedback
shouldn’t get buried.
A possible privacy problem or a broken core workflow deserves a closer look. See the exact report and its priority, then let a human decide what happens next.
See how reports are organized POSSIBLE PRIVACY INCIDENTFictional example
“I opened my budget and saw another customer’s email address.”
A signal to investigate.Customer allegation · human verification required
InvestigatingOwner: Jamie
START WITH THE CONVERSATIONS YOU OWNMade for small teams
Made for small teams
with real feedback to untangle.
A good fit for consumer apps and product businesses already hearing from customers on social. Bring the reports into a private workspace and give them a path to resolution.
- You receive product questions, bugs, or requests in comments.
- Your team needs supporting evidence, not just a sentiment score.
- Someone can review reports and take ownership of the next step.
A useful scope. Clearly stated.
Current pilot coverage
f
Your Facebook Page
Supported comments and replies on recent owned posts.
Your professional Instagram account
Business or Creator account, linked to a Facebook Page.
Start with your own exports. Supported Facebook and Instagram JSON imports are usable while Meta access is being set up.
Meta connections are an approval-limited pilot. Manual refresh reads up to 10 recent posts per source, with bounded comment and reply pagination. Older threads, mentions, tags, and platform-wide listening are not monitored.
Transparent rules analysis today. Live AI analysis is not active.
A PLACE ON YOUR DESKTOP. A PLACE IN YOUR DAY.
Keep your desk within reach.
Open TraceDome in the browser, install the web app, or use the native iPhone app when you have a private pilot invitation.
IPHONE & IPADPrivate native pilot
A native companion
for the way you work.
Read the inbox, review evidence, update issues, and share your weekly digest in the separate SwiftUI app.
Request a beta invitationTestFlight invitation only.Native access is shared privately with approved testers. There is no public App Store download.
You can use the web workspace in Safari on iPhone today.Use the web workspace
Installation does not enable offline feedback access, background ingestion, or push notifications. On iPhone, Safari also offers Add to Home Screen.
A FEW THINGS TO KNOWClear expectations.
Clear expectations.
A better starting point.
Try the fictional demo to see the workflow. Sign in when you’re ready to use your own workspace.
Explore the demoCan I use TraceDome for my own business?
Yes. Open your workspace and sign in with ChatGPT to work with your own private feedback, issues, and source connections. The public demo is a separate fictional sample; it does not give visitors access to another business’s workspace.
What will I see in the demo?
A fictional budgeting app called Folio, with sample comments, product issues, and a weekly digest. You can explore the workflow without connecting social accounts. Sample labels and counts are illustrative, and sample edits do not change a real customer workspace.
Which accounts can I connect?
The Meta pilot supports your own Facebook Pages and linked Instagram Business or Creator accounts. Live access depends on the app’s approval and your account permissions. You can use supported Facebook and Instagram JSON imports while a connection is unavailable. Google reviews are not enabled in the current pilot.
Does TraceDome find every mention of my business?
No. The current pilot reads a bounded set of recent owned-account comments and replies when you refresh. It does not monitor older threads, mentions, tags, or platform-wide conversations. A successful sync is not a guarantee of complete coverage.
Is AI analysis running today?
The current pilot uses transparent rules to label feedback and organize issues. Live AI analysis is not active. A security or privacy flag identifies a customer report for human review; it does not confirm a vulnerability or an incident.
Can I install it on my devices?
You can install the web app on supported Windows and Android browsers, or add it to your iPhone Home Screen from Safari. Browser installation availability varies. The separate native iPhone app is available only through private TestFlight invitations. An internet connection is required; installation does not enable offline feedback access or push notifications.
Give the next useful
customer report a place to land.
Start with the workflow. Bring your own feedback when you’re ready.
“Please add a CSV export for my accountant.”Fictional Facebook comment
“Could I export this to a spreadsheet?”Fictional Instagram comment